ART IN COINS - TERMS AND CONDITIONS
Please allow us a few moments of your time to review the terms and conditions of our service. We'll try to refrain from too much legal speak and stick to the general guidelines of transacting with Art in Coins.
First, a few definitions of terms found herein.
"Seller" shall be Art in Coins, its members, directors, officers or employees (hereinafter "we", "us" or "our") that are duly authorized to deal in precious metals.
"Buyer" shall be the individual, corporation, limited liability company, limited liability partnership, partnership, or other entity purchasing precious metal products from us (hereinafter "customer", "buyer", "you" or "your").
"Payer" is the individual or entity submitting payment for any order conducted through our website or as a point of sale, in person, purchase.
"Method of Payment" means those methods we make available to you to pay us for your order, subject to certain terms and conditions and may be changed at our sole discretion.
"Business days" means the normal work days Monday through Friday inclusive, and does not include Saturdays, Sundays, and federal statutory holidays.
"Bullion" implies any non-denominated bar/round or other similar product that does not assign a legal tender value.
"Sovereign" refers to any traditional government issued coin such as Britannia's, Silver Eagles, Maple Leafs, Libertads, Pandas, etc.
We reserve the right to cancel any order at any time for any reason. If we exercise this right, we will cancel your order, including the shipment of same, and we will notify you and refund any monies paid to us.
We reserve the right to reject any late or otherwise underfunded payment(s).
We reserve the right to permanently close the account of any buyer we deem to be abusive or remiss in regards to any of our terms of service.
We reserve the right to change our terms and conditions of sale at any time, without advance notice.
Transacting with us provides consent to receive to our periodic email newsletter. You may opt out at any time with the unsubscribe link in the footer section of the newsletter. You can find us on Facebook, Instagram or Twitter: @artincoins as an alternative to our email campaigns. We frequently post market related news, discounts and upcoming releases on our social media business pages.
Unless otherwise noted, all products listed on our website are in-stock and available for immediate delivery.
All of our products (Bullion, Sovereign Coins or Collector Sets) are in mint condition unless expressly described in the listing. Customer acknowledges that even newly minted or uncirculated products may exhibit minor manufacturing defects on the specimen or the accompanying packaging.
All products are 100% guaranteed authentic.
There are no minimum order requirements.
Art in Coins guarantees 3 business day shipping for in-stock products after receipt of payment. If we're late, you will receive a $10 Art in Coins gift card.
At our discretion, we may request proof of identification prior to fulfilling high value orders or new customer transactions where a credit card is used for payment.
Any problems with received orders (damaged goods, missing items, etc) must be reported within 10 business days from the delivered date as indicataed in the shipment tracking history.
Taxes and duties and any fees imposed by the carrier for international orders are the sole responsibility of the buyer so please understand your local regulations in regards to the importation of foreign goods prior to purchase. Any orders "refused upon delivery" will be subject to a 20% restocking fee plus any return shipping costs.
Our foreign currency price quotes are updated twice daily and are for customer reference only as our store only accepts payments in Canadian Dollars.
Art in Coins fully insures all orders that are paid via wire transfer or other direct bank to bank transfer methods we accept. When payment is received by credit card or PayPal; buyer protections already exist that guarantee against loss or damage and in such cases we do not offer nor imply any additional coverage or liability.
For sales within Canada, investment grade gold and platinum (99.5%) and silver (99.9%) are tax exempt. All other products are subject to 5% GST and any applicable provincial sales tax.
ART IN COINS BULLION & SOVEREIGN PRICING:
Our business model does not employ live spot market pricing for Bullion or Sovereign products due to the limited resources available for the hedging activity that live market pricing requires. For these products, we employ a "fire and forget" pricing strategy. We add a small dealer margin to our cost and once listed, the price for these items is not actively managed. Whereas, our prices can be higher (or lower) than other dealers depending on market conditions.
ART IN COINS PAYMENTS:
Full payment is due within 5 business days from order placement.
For all payments, whether by cash, check or other electronic methods, account holder and payer information must be in agreement. We cannot accept third party payments on behalf of another customer. Any such payments received will be returned and the order cancelled.
Payments via PayPal must be from verified accounts only, no exceptions.
First time orders using a credit card may be subject to additional identification verification.
Please visit our payments page for more additional information about our accepted forms of payment.
We will accommodate any request for cancellation as long as your order has not already shipped. Contact us with your order information and we will cancel the transaction. For any received payments, we will refund immediately, no fuss, no fees and no hard feelings.
Once an order has shipped, it is subject to our regular return policy and conditions.
We do not offer any direct exchanges at this time.
Returns are accepted for applicable products and must be completed within 15 business days from receipt. Customers are required to notify Art in Coins within 5 business days the intent to return an item after which, return instructions and terms of the refund will be provided.
Return shipping fees are the responsibility of the buyer unless there was an error in the processing of your order, in which case, return shipping will be paid for by Art in Coins.
All packaging and contents must be original, complete and without damage. Art in Coins assumes no obligation to accept or reimburse items lost or damaged during return shipping. Tracked shipping is highly recommended for all returns.
OUR RETURN EXCEPTIONS:
Due to the volatile market pricing of precious metals, Art in Coins does not accept returns on "Bullion" or "Sovereign" products and as such, all sales are final.
Cancellations or returns will not be accepted on special order items.
All clearance item sales are final and not eligible for return.
PRE & SPECIAL ORDER ITEMS:
Items are available for purchase, but will not ship to the customer until we have received them from the mint. Regular payment and refund terms apply. We will provide the best time frame for when these orders ship, based on manufacturer estimates. Orders that contain both in-stock and pre-order items will ship only when all items become available.
Art in Coin assumes no direct responsibility for pre-order items delayed due to mint shipping delays or manufacturing constraints that are beyond our control. We will of course any honor any requests to cancel and refund an order whenever a delivery estimate exceeds customer needs or expectations.
DISCOUNT CODES & GIFT CARDS:
Discount codes cannot be combined with any other offers, promotions or clearance items and are single use in nature unless otherwise specified by Art in Coins.
Art in Coins gift cards are delivered by email and are immediately transferable. Our gift cards never expire or lose value over time. Gift cards cannot be combined with any other offers or promotions and are only redeemable on purchases through our retail website www.artincoins.com
Art in Coins adheres to AML/FINTRAC regulations as they pertain to transacting in precious metals and other monetary instruments. As such, verifiable client information and sales records are required and will be retained.
Art in Coins may only transact with directly registered and verified account holding customers. We are not permitted to ship to third parties in respect of Canadian and US anti-money laundering, racketeering and terrorism funding legislation.
WEBSITE USAGE DISCLAIMERS:
In no event will Art in Coins be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website we provide links to other informational and market related websites. These external resources are provided for news and entertainment purposes only. We have no control over the nature, content and availability of these sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep artincoins.com up and running smoothly. However, Art in Coins takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Thank you for taking the time to review the terms of our service. We value your trust and business a great deal.
Art in Coins