Please allow us a few moments of your time to review the terms and conditions of our service. We'll try to refrain from too much legal speak and stick to the general guidelines of transacting with Art in Coins.
First, a few definitions of terms found herein.
"Seller" shall be Art in Coins, its members, directors, officers or employees (hereinafter "we", "us" or "our") that are duly authorized to deal in precious metals.
"Buyer" shall be the individual, corporation, limited liability company, limited liability partnership, partnership, or other entity purchasing precious metal products from us (hereinafter "customer", "buyer", "you" or "your").
"Payer" is the individual or entity submitting payment for any order conducted through our website or as a point of sale, in person, purchase.
"Method of Payment" means those methods we make available to you to pay us for your order, subject to certain terms and conditions and may be changed at our sole discretion.
"Business days" means the normal work days Monday through Friday inclusive, and does not include Saturdays, Sundays, and federal statutory holidays.
"Bullion" implies any non-denominated bar/round or other similar product that does not assign a legal tender value.
"Sovereign" refers to any traditional government issued coin such as Britannia's, Silver Eagles, Maple Leafs, Libertads, Pandas, etc.
We reserve the right to cancel any order at any time for any reason. If we exercise this right, we will cancel your order, including the shipment of same, and we will notify you and refund to you all monies you may have paid to us.
We reserve the right to reject any late or otherwise underfunded payment(s).
We reserve the right to permanently close the account of any buyer we deem to be abusive or remiss in regards to any of our terms of service.
We reserve the right to change our terms and conditions of sale at any time, without advance notice.
Transacting with us provides consent to receive to our periodic email newsletter. You may opt out at any time with the Unsubscribe link in the footer section of the newsletter or just send us an email declining participation in our promotional marketing. You can find us on Facebook or Twitter: @ArtinCoins as an alternative to our email campaigns. We frequently post market related news, discount coupons and upcoming releases on our social media business pages.
Unless otherwise noted, all products listed on our website are in-stock and available for immediate delivery.
All of our products (Bullion, Sovereign Coins or Collector Sets) are in mint condition unless expressly described in the listing. Customer acknowledges that any newly minted or uncirculated product may exhibit minor manufacturing defects on the specimen or the accompanying packaging.
All products are 100% guaranteed authentic.
There are no minimum order requirements.
Art in Coins guarantees 3 business day order processing and shipping for in-stock products after receipt of payment. If we're late, customer will receive a $10 Art in Coins gift card that delivers by email.
Taxes and duties for international orders are the sole responsibility of the customer so please understand your local regulations in regards to the importation of foreign purchased goods prior to purchase.
Note: Refusal of a shipment because of duties, taxes or any other fees is not an acceptable condition for a return and refund. Art in Coins will apply a 20% restocking fee plus any additional return shipping fees imposed by the carrier.
Our website foreign currency price quotes are updated twice daily and are for customer reference only as our store only accepts payments in Canadian Dollars.
For sales within Canada, investment grade gold and platinum (99.5%) and silver (99.9%) are tax exempt. All other products are subject to 5% GST and any applicable provincial sales tax.
ART IN COINS BULLION & SOVEREIGN PRICING:
Our business model does not employ live spot market pricing for Bullion or Sovereign products due to the limited resources available for the hedging activity that live market pricing requires. In the case of Bullion products, we ask customers to contact us for a quote in advance. We will provide our best daily price and generate a custom invoice for your order. For our Sovereign products, we employ a "fire and forget" pricing strategy. We add a small dealer margin to our cost and once listed, the price for these items is not actively managed. Whereas, our prices can be higher (or lower) than other dealers depending on current market conditions.
ART IN COINS PAYMENTS:
Payments are due within 5 business days from order placement.
For all payments, whether by cash, check or other electronic methods, account holder and payer information must be in agreement. We cannot accept third party payments on behalf of another customer. Any such payments received will be returned and the order cancelled.
Payments via PayPal must be from confirmed addresses only, no exceptions.
Please visit our payments page for more details about our accepted forms of payment.
We will accommodate any request for cancellation as long as your order has not already shipped. Contact us with your order information and we will cancel the transaction. For any received payments, we will refund immediately, no fuss, no fees and no hard feelings.
Once an order has shipped, it is subject to our return policy and conditions.
Art in Coins does not offer any exchanges at this time.
Returns are accepted for applicable products and must be completed within 15 business days from receipt. Customers are required to notify Art in Coins within 10 business days the intent to return an item after which, return instructions and terms of the refund will be provided.
Return shipping fees are the responsibility of the buyer unless there was an error in the processing of your order, in which case, return shipping will be paid for by Art in Coins.
All packaging and contents must be original, complete and without damage. Art in Coins assumes no obligation to accept or reimburse items lost or damaged during return shipping. Insurance and tracking is highly recommended for returned items.
OUR RETURN EXCEPTIONS:
Due to the volatile market pricing of precious metals, Art in Coins does not accept returns on "Bullion" or "Sovereign" products and as such, all sales are final.
Returns are not accepted for any items in an order that redeems an Art in Coins promotional gift card.
Cancellations or returns will not be accepted on special order items. Special order transactions are final.
Any items "refused by the buyer" upon delivery will be subject to a 20% restocking fee in addition to any return postage fees imposed by the carrier.
PRE & SPECIAL ORDER ITEMS:
Items are available for purchase, but will not ship to the customer until we have received them from the mint. Regular payment and refund terms apply. We will provide the best time frame for when these orders ship, based on manufacturer estimates. Orders that contain both in-stock and pre-order items will ship only when all items become available.
Art in Coins bears no liability for pre-order items delayed due to mint shipping schedules or manufacturing constraints that are beyond our control.
DISCOUNT CODES AND GIFT CARDS:
Art in Coins gift cards are delivered electronically and carry no expiration date. There is no service charge for use and they are 100% transferable.
Art in Coins on occasion sells products that deliver with a gift card. If any order that contains a promotional gift card is cancelled, Art in Coins will deactivate the gift card issued with the order. Additionally, if the promotional gift card has been redeemed, the original product the gift card shipped with will be no longer eligible for return.
Discount codes cannot be combined with any other offers, promotions or clearance items and are single use in nature unless otherwise specified by Art in Coins.
Art in Coins adheres to AML/FINTRAC regulations as they pertain to transacting in precious metals and other monetary instruments. As such, verifiable client information and sales records will be required and retained.
For local customers transacting in cash, we will request to confirm your account information with some form of government issued identification.
WEBSITE USAGE DISCLAIMERS:
In no event will Art in Coins be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website we provide links to other informational and market related websites. These external resources are provided for news and entertainment purposes only. We have no control over the nature, content and availability of these sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep artincoins.com up and running smoothly. However, Art in Coins takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Thank you for taking the time to review the terms of our service. We value your trust and business a great deal. Sincerely, Art in Coins