Art in Coins - FAQS

Shipping costs vary by order and are calculated based on parcel weight and volume. Our posted rates are actual carrier cost and without any extra service or handling fees. If you have decided on another purchase prior to shipping, we are happy to combine orders into one flat rate.

Please contact us with your order number and the nature of the problem and we'll take care of it from there.

You can get the most up to date status of your order by logging into your account or you can contact us directly and we'll be happy to provide an update.

Please visit our "Terms & Conditions" page for our return and exchange policy.

You can find a detailed breakdown of all of our accepted payment methods on our "Payments" page.

We offer a tremendous customer service experience, competitive pricing and fast order processing. Come give us a try, we are confident you will be thrilled with Art in Coins.

We are a small but growing online retailer continually at work to expand our supplier relationships. Please stay tuned as we continue to broaden our product offerings.

Due to the volatile nature of the precious metals markets and our limited resources for the hedging activity required to operate on spot, we do not link our bullion or sovereign coins pricing to the live futures market. Once listed, the price for these products is no longer actively managed. Whereas, depending on conditions we may be priced above or below market value.

At this time, Art in Coins does not source any inventory from the private or secondary markets. All of our products are guaranteed brand new and direct from our manufacturing partners ensuring 100% mint condition upon delivery.

Our website employs SSL 256-bit encryption, ensuring your customer and payment information remains safe.